Frequently Asked Questions
Find answers to common questions about anuano.com's document conversion tools, security, and usage limits.
Are my files secure?
We take data privacy very seriously. Our infrastructure is designed with strict security protocols:
- Files are processed temporarily and not stored permanently on our servers.
- All file transfers are encrypted, and we do not access or analyze your document content, ever.
What file formats are supported?
We support a wide array of formats including Documents (PDF, DOC, DOCX, PPT, PPTX), Spreadsheets (XLS, XLSX, CSV), Images (PNG, JPG, GIF), Web pages (HTML), and standard text files.
Are there any usage limits?
The tool is completely free to use. Currently, we support files up to 30MB in size, and processing must be done one file at a time.
Why is Markdown better for AI applications?
Markdown provides a clean, structured syntax that LLMs understand exceptionally well. Unlike raw PDFs or cluttered HTML, Markdown preserves document hierarchy (headings), relationships (lists), and emphasis. This reduction in "noise" leads to much better embeddings, more accurate RAG retrievals, and significantly fewer AI hallucinations.
Will my document's formatting be preserved?
Yes. Our processing engine does its best to retain the semantic structure of your original file. We carefully extract and preserve headings, lists, data tables, and emphasis markers, ensuring the meaningful content structure vital for LLM comprehension remains intact while stripping away useless visual noise.
還有其他問題嗎？
If you didn't find the answer you were looking for, or if you want to discuss custom enterprise solutions like API access and batch processing, feel free to reach out.
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